Shipping policy

1. SHIPPING COSTS & COVERAGE

   • FREE express shipping on all orders within the United Kingdom
   • No minimum purchase required for free shipping
     
     

2. DELIVERY TIMEFRAME

   • Standard delivery time: 1-3 business days
   • Orders are processed Monday through Friday (excluding holidays)
   • Tracking information provided upon dispatch
     
     

3. DELIVERY & INSTALLATION
   
   Within M25 London Area:

   • Free delivery
   • Free professional installation subject to technician availability
   • Installation appointment must be scheduled after order confirmation
     
     

   Outside M25 Area:

   • Free delivery
   • £100 discount provided for self-installation
   • Comprehensive installation guide included in User Manual
     
     

4. WHAT TO EXPECT

   • Pre-shipping quality inspection
   • Professional, secure packaging
   • Signature required upon delivery
   • Tracking number provided via email
     
     

5. SHIPPING SUPPORT

   • Track your order using provided tracking number
   • For shipping inquiries, contact our customer support: kapinobg@gmail.com
     
     

6. DELIVERY RESTRICTIONS

   • Delivery to UK mainland addresses only
   • Special delivery requirements must be communicated in advance
   • Additional charges may apply for special delivery requests

For any questions about delivery or installation scheduling, please contact our customer support team at 075-9779-1269 or email us on: kapinobg@gmail.com.

Note: This shipping policy is effective as of 6th March 2025 and is subject to change.